Is there a minimum to order?
If a client requests a special design, can you produce it?
For contract projects of a 100 or more items we can make a special development. Mold Fees and other charges apply, ask a sales consultant for details.
Are all NICHEO products for indoor and outdoor use as well?
How does customization works?
What is the Warranty on POLaRT?
Abuse and wear and tear are not covered. Warranty details are provided with each order.
What are your payment conditions?
What are my payment options?
What is the lead- time for receiving my order?
Does NICHEO have a delivery service?
Residential deliveries and extra charges (liftgate, inside delivery) need to be quoted.
For international deliveries we typically ship by container. (Please ask for policies)
Am I going to know when my order will arrive?
On orders below 2,000 USD, 420 USD minimum freight fee is charged.
For orders exceeding 2,000 USD, freight is included on your invoice at 18-21% of the total order, depending on the destination.
How are items packed?
Will I receive all the items on my order at the same time?
Do you keep stock?
CARE AND MAINTENANCE
NICHEO Furniture Cleaning Instructions
A solution of 10% liquid dish soap with warm water applied with a soft damp cloth will remove most soiling.
If necessary, a solution of liquid cleanser and water applied with a soft bristle brush. Wipe away the residue with a water-dampened cloth.
NOTE: To restore luster, a light coat of spray furniture wax can be used. Apply for 30 seconds and follow with a light buffing using a clean white cloth.